An Active Payoneer Account is required for Appen project participation and payment.
Once your account is ready for Payoneer setup, you will see that within your Appen Account by going to your PROFILE. If you don't see the setup process in your profile, please wait because that means your profile is still under review.
- Make sure to complete all steps thoroughly when setting up your Payoneer.
- When filling everything out, make sure that your Payoneer and Appen Connect profile data are identical.
- If you don't, your Payoneer account and your Appen account won't be connected, and your Payoneer account will be marked as INACTIVE.
- If that is the case, Appen cannot do anything on our end. Please contact Payoneer directly to see what is missing from your profile to become Active.
Here is Payoneer's contact information if you need assistance with your account.
- Toll Free US Telephone: 1-800-251-2521
- UK: +44-203-608-0610
- Australia: +61-28-379-8090
- International: 1-646-658-3695
- Live Chat:payoneer.custhelp.com/app/chat/chat_launch
- Web Form:https://payoneer.custhelp.com/app/ask/l_id/1/c/
Still have questions regarding Payoneer? Fill out a ticket HERE.